04 I lost my certificate. What now?

Log in to your Red Cross online account; Go to My Profile and My Certificates & you can download your certificate.

Home / FAQs

CPR and First Aid Certification FAQ: Your Questions Answered

Everything people ask us about Red Cross certificates, course levels, prices and class day, in plain English.

8 answers

Certification

Renewal and recognition

4 answers

Choosing a course

Which level you need

4 answers

Booking and payment

Prices, refunds, groups

4 answers

Class day

What to bring and expect

01 Certification

How Long Does a CPR Certificate Last? CPR Renewal Questions

How long they last, when to renew and who accepts them.

Is your first aid course WSIB approved?

We are a Pulse Savers Training Partner and issue Red Cross certificates. [CONFIRM WSIB approval wording]

Can I renew with a shorter course?

Renewal course is usually shorter than the full course. However, the following 2 criteria should be fulfilled:
The current certificate should be valid at the time of recertification and
It has been issued by Pulse Savers.
We offer Standard First Aid Recertification and CPR/AED Level C Recertification.

What does the certificate look like?

A digital PDF showing your name, course level and date. You can print it or forward it to your employer.

I lost my certificate. What now?

Do employers accept blended course certificates?

Blended courses delivery is a WSIB approved format and hence acceptable format by the employers, unless they specifically mention otherwise.

02 Choosing a course

CPR Levels and Course Types

A quick guide to our courses: CPR/AED Level C, BLS, Emergency and Standard First Aid, and recertification.

Compare all courses How long does a CPR certificate last? Head-tilt airway practice on a CPR manikin

What is the difference between CPR Level C and BLS?

CPR/AED Level C covers adults, children and babies. CPR/AED Level HCP, also called BLS, is the healthcare level with team CPR and bag-valve-mask skills.

Standard or Emergency First Aid?

Standard covers more and takes longer. Emergency covers the essentials. Ontario workplaces with more than five workers per shift usually need Standard.

Which CPR do nursing and PSW students need?

Almost always BLS. Your program coordinator can confirm.

What is best for new parents?

CPR/AED Level C (Blended). It covers baby and child CPR and choking, with the theory done online.

How much does a first aid course cost?

Courses start at $65.00, and the certificate is always included. Please refer to our course page for prices of other courses.

Can I reschedule or cancel?

Your first rescheduling request is free when you give at least 48 hours' notice. Any later rescheduling carries a fee of 75% of the course fee, and a request with less than 48 hours' notice may be treated as a no-show. No-shows are not refunded or credited. Read our Refund and Cancellation Policy for details.

Do you offer group discounts?

Yes, group rates are available. Ask us for a quote.

How can I pay?

When you are booking your course on the website you can pay with credit or debit card. Even if you don't have a PayPal account, you can still use your credit/debit card to pay at the checkout.

03 Booking and payment

First Aid Course Cost, Payment and Rescheduling

What you pay, what is included and what happens if plans change.

04 Class day

First Aid Class FAQ: On the Day of Your Class

What to bring, what to wear and how the test works.

What should I bring?

Photo ID, comfortable clothes you can kneel in, and lunch if your course runs all day.

Is there a written test?

A short multiple-choice quiz and a hands-on skills check.

What certificate do I receive?

A Pulse Savers certificate, once you complete the course requirements.

Is the class physically demanding?

You will kneel for compressions. Let your instructor know about any injuries and they will adapt.

05 Reviews

What Students Tell Us

★★★★★

5.0

Average from our Google reviews

Book a class

         Posted on Google  
   
   Nadalie Williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. What amazing CPR/BSL performance from doctor barbar khan. Very impressive performance I’ve never seen before and the level of detail was incredible. I do recommend you all to join this amazing program in his facility.
  
 
      Posted on Google  
   
   wizardinthenorthable 
 
 
 
 Trustindex verifies that the original source of the review is Google. I took the EFA-C course with Dr. Babar Khan and greatly enjoyed the process at Pulse Savers. I have taken first aid courses multiple times, but this was my first time participating in a blended course. I enjoyed getting hands-on experience and actually getting to practice with various wound treatments and bandaging methods. The CPR aspects are thorough and I would certainly recommend this course to anyone looking to add to their skills. I certainly feel more confident about helping someone I see that may be in need!
  
 
      Posted on Google  
   
   Fiyori Habte 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good teaching and good communication
  
 
      Posted on Google  
   
   Rathika Rasenthiram 
 
 
 
 Trustindex verifies that the original source of the review is Google. Just completed a powerful core training session—feeling stronger and more energized already. Great workout for building stability and core strength!"
Thank you for (pulse saver cpr training )
  
 
      Posted on Google  
   
   Mifra Fahir 
 
 
 
 Trustindex verifies that the original source of the review is Google. So friendly.  Explain very well
  
 
      Posted on Google  
   
   Unni Krishnan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great class,learned a lot really helpful and great teacher
  
 
  
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06 Still have questions?

Still Have a Question? Our team can help!

Call (647) 667-8573, email info@pulsesavers.ca or send us a message. You will hear back from a person.